Self-Publishing woes…

October 10, 2008 bsmith101
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Well, it is about 4 o’clock and I was suppose to go to the bank today.   Guess I won’t have much money for the long weekend.  I’m trying not to use my bank card too much…because frankly I can never trust my balance when I do.  I did a transaction for a couple of thousand with my card…but later there was a disbute between me and the company.  At the end when I just couldn’t take it any more…and yes, I’m talking Xulon Printing…after one obstacle after another…I finally said enough is enoug and-

“Give me all my money back.”

I think that they were kind of tired of me anyway…but I never complained without good reason.  I do not like any company who feels they have you over a wheel barrel just because they have already gotten paid.  Perhaps you have experienced a simular situation.  But when you have paid $2000 plus dollars…even tolerance for the sake of just getting it done soon will fall by the wayside if the company is flagrant in their dealings.  And that is just how Xulon is…flagrant in their dealings.

Believe when I tell you-

“They only want your money.”

“It’s all a game.”

What else do you want to hear…because I could tell you a lot more.

So, I recently went over the internet to check my bank account balance after giving them the axe last Friday…and yes…they have yet to reimburse me any part of my $2000 plus.  But from the on-set I did realize that they would want to keep as much of my money as they could on  their side of the table. 

In fact, Xulon is only going to reimburse my bank account some $300…but I knew from early in the game…and had realized that I was probably going to have to go down to Florida and sue them…and that is not so bad since they are located near Orlando.  But based upon the facts…I am entitled to every dime of my money back…as Xulon failed to fairly meet any part of our contract.  And the kicker in the whole thing was as they not only wanted to rob me…but wanted me to say it was okay to rob me by having me sign off on our contract.  They wanted to rewrite our contract by getting me to sign off on an email that they had sent me.  

To have signed off on that email would have meant…had I signed…that I would have been writing away any chance of every later taking legal action against them.

I really was not born yesterday…but I think Xulon thought so.

If I had signed off on that email…they could have also printed up my book any way they pleased and just thrown it at me.  Because in essence really that was what they were trying to get me to sign off against. 

Since Xulon had failed to provide me with an original cover…as the cover they sent me to approve was actual a cover they had used for a  prior author’s book…yet they charged that design against my funds.  I had also paid for rush service which was to take about 45 days…what a rip-off that was.  That was way back in March and my book to this date had not even gotten into the print room…due to one hang up after another on Xulon’s part. 

Then they have this author’s site where you supposedly retrive your proofs and inter-office emails.  My access code…provided to me by Xulon never worked.  When I informed them that it did not…I was told they had thousands of other authors and none of them had any problems with their’s.  So, I could not use that service…for which they charged against my money…I am sure.   After going over the Galley twice…upon which the last time I thought this time it was really going to go to print finally…but this is when they held up the printing…yet again…and told me that if I didn’t sign off on that email that they had sent me they would not print my book until I did.

So, I sent Xulon an email concerning several issues…(1) since Xulon did not want to reimburse me my rush fee money ($299)…a service they never provided me…I told them I wanted 30 books instead of the contracted 10 in exchange for my money.  Now, that is fair…as the charge to authors for their books printed by Xulon is $5…at $5 a piece I come nowhere near my $299.  But I felt I was entitled to something for my money…and I was not just going to let them rob me and me not try to get something out of the deal.

I also said I wanted my cover printed on quality glossy cover stock…really is that too much to ask for?    Besides, Xulon claimed that they did that anyways.

So, then why did they want me to sign off  on the printing of my book…if they already provided all of that?

Because I told them that if the printing of my book didn’t meet with the quality and expectations I had paid for…then I would not be satisified. 

And why should I?  

I had afer all paid them more than $2000 to do the job…for which they had breached every term and condition concerning the services that they claimed to provide.    Such things like…a professionaly designed original book cover.  Xulon even goes as far as asking you for your suggestions for the cover…of which they follow nothing.   I said put the title in thick bold fonts…not.  I said no people in the design…not.  I said something classy and ritzy…very not.

So…I said it in my very first blog…and I am going to say it again.  You will never know the type of company you are dealing with until you actually go into business with them.  Some people may fair well with a company…but that may not be your experience.   We weary of the sharks.

However, look out for my book, “THE BISHOP’S WIFE”…once I get it published…and it will be published.  I know you will enjoy it.  It is my second piece of fictional work…about woman in the mid-fifties who can’t put out of her mind a pass love though she marries a Bishop who is not what or who she expected him to be.

Oh, forgot to tell ya’ that Small Claims in Florida allows you to sue for up to $5000…that gives me plenty of money to fly down and soak up some sun too as I visit with relatives.  But I will be going down…and soon to get my money.

Check the comments below…someone commented that she had a similar experience with Xulon.  Where was anyone writing stuff like this so I could find it when I was trying make a decision on who to get self-published with.  It certainly would have been helpful.  

Currently, AUTHORHOUSE has my contract to publish my book.  I must say…I like them already.  They even create you a website as part of you deal for no additional money.   They have a legitmate contract…something that I never got from Xulon.  They have a payment plan…and their rates are nowhere’s near Xulon or some of the others depending upon what package you buy.  And if you use them…well, they have a referral plan as well.   I know…I know…shameless of me but I want every $100 I can get…I can help to finish paying off my publishing fee since Xulon ripped me for all of my money.   So, send me a comment if you decide to go with AUTHORHOUSE…so I can collect my referral fee.  And I am not kidding.

Had something else I wanted to say but it has fleed from me now.

The other reason I am trying not to use my bank card too much…is because of the current financial situation.  I have always been told –

“A bird in the hand is worth 2 in the bushes.”

I know what I have and I intend to hold onto my money…what little I have after my $2000 Xulon investment…until I’m sure which way this thing is going.  With these banks threatening to cumble you really can’t be too sure about anything.  But since the gas prices are down…keep your tank filled.  Because who knows what tomorrow will bring.

Enjoy your weekend.

God bless…  ‘pass it on…’    www.bsmith101.wordpress.com 

God bless…and thanks for reading  ©2008

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Entry Filed under: Corporate Greed,Economics and George Bush,fuel,gas prices,Hypocrisy,Investiment,Law,recession,self-publishing,The Bishop's Wife,Uncategorized,Unfair Trade Practices,wisdom,Xulon Printing

3 Comments Add your own

  • 1. Joel Turner  |  October 10, 2008 at 10:38 pm

    This will sound a little blatant but I truly feel we could help you.
    See http://www.thegreatamericanpress.com
    Thanks
    Joel Turner
    President
    The Great American Press
    We help Authors self publish and print their books.

  • 2. Angela  |  January 7, 2009 at 2:44 am

    I am sorry to hear of your troubles with Xulon. I sued them last month and got the full 5K plus court costs because–shocker–they couldn’t even be bothered to show up for court. I haven’t collected yet, but I’m intent on doing so, and am filing a second suit for owed royalties. This company is a disaster and I encourage you to follow through with your intentions to teach them a lesson. It’s actually a rather simple process. If I had heard more stories like yours and mine before publishing, I would have never gone with them. People need to know what they’re really all about–and it’s not anything Christ-like.

  • 3. bsmith101  |  January 7, 2009 at 4:10 am

    Thanks for your response. It is a shame that when you enter into a contract with someone or a company that you end up with one big headache instead of what you entered into the agreement for. Xulon Printing or Press is a big rip-off. They only want your money and promise you the moon but give you nothing in exchange. Their site looks good…they look like a they can give you want you want…but. It is merely an illusion. Xulon only wants your money…and they don’t mind taking it. And as you say…they call themselves Christains in the process of robbing authors. And robbery is all that it is…that is all Xulon really offers.
    Hopefully, you have found a bonifided publishing company…one that stands behind what they say and promise to get. I have now gone to AuthorHouse…and thus far I am pleased. If you decide on AuthorHouse contact me and let me know…because they also have a referral program. And I am not kidding.


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